Privacy Policy — ProfitScout

ProfitScout (operated by Siya Charting Pvt. Ltd.) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use ProfitScout.ai and related services.

1. Information We Collect

Account Information: name, email address, phone number and password used during sign-up.
Payment Information: processed through secure third-party payment gateways. We do not store card details on our servers.
Usage Data: log data, device information, IP address, browser type, and pages visited, used to improve platform performance.
Communications: messages you send to our support team.

2. How We Use Your Information

To create and manage your account and provide access to subscribed services.
To process payments, renewals and refunds where applicable.
To send transactional messages such as receipts, renewal reminders and security alerts.
To improve our tools, content and user experience.
To comply with legal obligations and prevent fraud or misuse.

3. Sharing of Information

We do not sell your personal information. We may share data only with trusted service providers (payment processors, hosting, analytics, customer support) bound by confidentiality, or where required by law.

4. Data Security

We use reasonable technical and organisational measures to protect your information against unauthorized access, alteration or disclosure. No internet transmission is ever fully secure, so we cannot guarantee absolute security.

5. Cookies & Tracking

ProfitScout may use cookies and similar technologies to remember your preferences, authenticate sessions and analyse usage. You can control cookies through your browser settings.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes and enforce our agreements.

7. Your Rights

Access, correct or update your account information from the Profile section.
Request deletion of your account by writing to our support team (subject to legal retention requirements).
Opt out of non-essential marketing communications at any time.

8. Children's Privacy

ProfitScout is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the platform constitutes acceptance of the updated policy.

10. Contact

For questions about this Privacy Policy or your data, contact support@profitscout.ai.